/01
AI BDC for sales leads
24/7 SMS + chat that responds in under 60 seconds, qualifies, and books test drives. Sales appointments climb without BDC headcount.
Four patterns we hear from auto dealerships on every diagnostic call. None of them get fixed by hiring. All of them get fixed by writing the implicit rules down and letting AI carry the rote work.
24/7 SMS + chat that responds in under 60 seconds, qualifies, and books test drives. Sales appointments climb without BDC headcount.
Self-serve booking with vehicle selection, service type, advisor routing. Service-bay capacity becomes data, not guesswork.
Open-recall VINs cross-referenced with customer database. Personalized SMS + email outreach with one-tap booking.
Customer-facing trade intake with KBB pull, VIN-decode, photo capture. Sales walks into the conversation with a number, not an empty form.
Calendar coordination across customer, advisor, and vehicle. Confirmations and reminders run automatically.
Review ask at delivery + 30 days. Referral ask at 60 days. Reviews go up; referral pipeline becomes a channel.
Customer wishlist tracked against inbound inventory. New arrival → instant SMS to matched buyers.
| # | Manual today | With Scooper |
|---|---|---|
| /01 | Lead response speed wins or loses appointments | AI BDC for sales leads |
| /02 | BDC scaling is expensive and high-turnover | Service appointment booking bot |
| /03 | Service booking is on the phone | Recall outreach campaigns |
| /04 | Recall outreach is sporadic | Trade-in valuation intake |
We do not migrate you off your software. We build a layer on top.
“Lead response under 60 seconds, 24/7. Appointment-set rate up 30%. Recall outreach becomes a channel that pays for the agent on its own.”
15-min discovery → two-week paid diagnostic. Operator interviews, workflow shadowing, and three nasty real examples worked end-to-end. By day ten you have a scope, a price, and a signed-off KPI.
Senior operators in your repo and your Slack. Code, prompts, and evals shipped in 3–6 weeks. KPI signed off in writing before we start. Miss the number, the next sprint is on us.
Two rounds of post-launch tuning. Then your team owns it. We hand over the code, the eval harness, the runbook, and the SOPs. No retainer required. No vendor lock-in.
Anonymized · numbers from the books
A 5-rooftop dealer group selling 4,200 vehicles annually had a BDC of 14 people and weekend response gaps. We shipped the AI BDC in five weeks. Lead-to-appointment conversion climbed 32%, the BDC team shifted to qualified-call work, and the next acquired rooftop did not need a new BDC headcount.
We will tell you in 15 minutes whether AI fits your bottleneck. If it does, we will scope a two-week paid diagnostic. If it does not, we will tell you that too.