/01
Lead intake bot with consult booking
Inbound web or DM → SMS in under 60 seconds, qualifying questions, consult booking. No-show prevention built in.
Four patterns we hear from med spas and aesthetic clinics on every diagnostic call. None of them get fixed by hiring. All of them get fixed by writing the implicit rules down and letting AI carry the rote work.
Inbound web or DM → SMS in under 60 seconds, qualifying questions, consult booking. No-show prevention built in.
Medical history, contraindications, treatment goals. Provider walks into the room ready to consult, not interview.
Per-treatment aftercare cadence. Filler, tox, laser, peel — each gets the right check-in at the right interval.
Drafted membership pitch at the right moment in a patient's history. Treatment-spend triggers, not generic blasts.
Post-visit review ask with happy/unhappy branching. Review count climbs; service-recovery happens before public reviews.
Visit milestones, referral milestones, and birthday touch-points. The program runs without front-desk attention.
Filler patient → laser invitation. Peel patient → IV therapy invitation. Treatment-history-aware, on-tone, never spammy.
| # | Manual today | With Scooper |
|---|---|---|
| /01 | Lead response speed determines consult booking | Lead intake bot with consult booking |
| /02 | Post-treatment follow-up is rarely consistent | Pre-consult intake forms |
| /03 | Membership and package upsell happens by chance | Post-treatment follow-up |
| /04 | Review velocity lags Google's competitive bar | Membership and retention nurture |
We do not migrate you off your software. We build a layer on top.
“Consult bookings up 30%. Membership retention up double digits. Review velocity climbs out of the competitive noise.”
15-min discovery → two-week paid diagnostic. Operator interviews, workflow shadowing, and three nasty real examples worked end-to-end. By day ten you have a scope, a price, and a signed-off KPI.
Senior operators in your repo and your Slack. Code, prompts, and evals shipped in 3–6 weeks. KPI signed off in writing before we start. Miss the number, the next sprint is on us.
Two rounds of post-launch tuning. Then your team owns it. We hand over the code, the eval harness, the runbook, and the SOPs. No retainer required. No vendor lock-in.
Anonymized · numbers from the books
A two-location med spa with $2.6M annual revenue had a 19% consult-to-treat conversion. We shipped the lead intake bot, pre-consult forms, and membership nurture in five weeks. Conversion climbed to 27%, membership rolls grew 22%, and the second location's ramp accelerated.
We will tell you in 15 minutes whether AI fits your bottleneck. If it does, we will scope a two-week paid diagnostic. If it does not, we will tell you that too.