/01
Digital intake with screener integration
PHQ-9, GAD-7, PCL-5, custom screeners → structured intake into the practice EHR. Clinician walks into a session prepared.
Four patterns we hear from therapy and mental health practices on every diagnostic call. None of them get fixed by hiring. All of them get fixed by writing the implicit rules down and letting AI carry the rote work.
PHQ-9, GAD-7, PCL-5, custom screeners → structured intake into the practice EHR. Clinician walks into a session prepared.
48-hour pre-session checks for mental-health benefits, copay, and visit limits. Surprises caught before the client arrives.
Clients reschedule themselves within practice rules. No-show recovery flows when a session is missed.
Multi-channel reminders. When a session is missed, a same-day rebook prompt with the next-available slot.
Pre-session PHQ-9 and GAD-7 capture, plotted against treatment progress for the clinician's notes.
Per-session superbills for self-pay clients, formatted for carrier reimbursement. Clients stop emailing for them.
Clients on the waitlist get cadence-based check-ins, alternate provider suggestions, and crisis-resource reminders.
| # | Manual today | With Scooper |
|---|---|---|
| /01 | Intake takes weeks; clients churn before session 1 | Digital intake with screener integration |
| /02 | Insurance verification is a per-client chore | Insurance eligibility verification |
| /03 | Scheduling and rescheduling drains admin time | Scheduling agent with self-serve reschedule |
| /04 | Session note prep eats clinical hours | Reminder + no-show recovery |
We do not migrate you off your software. We build a layer on top.
“Intake-to-first-session time drops by half. Admin hours per clinician down 5+ a week. Clinicians stop being administrators.”
15-min discovery → two-week paid diagnostic. Operator interviews, workflow shadowing, and three nasty real examples worked end-to-end. By day ten you have a scope, a price, and a signed-off KPI.
Senior operators in your repo and your Slack. Code, prompts, and evals shipped in 3–6 weeks. KPI signed off in writing before we start. Miss the number, the next sprint is on us.
Two rounds of post-launch tuning. Then your team owns it. We hand over the code, the eval harness, the runbook, and the SOPs. No retainer required. No vendor lock-in.
Anonymized · numbers from the books
A 9-clinician group practice had a 22-day intake-to-first-session time and a 31% intake drop-off. We shipped digital intake with insurance verification in four weeks and self-serve scheduling in five. Intake time dropped to 9 days, drop-off to 12%, and clinicians reclaimed an average of 6 hours a week.
We will tell you in 15 minutes whether AI fits your bottleneck. If it does, we will scope a two-week paid diagnostic. If it does not, we will tell you that too.