/01
24/7 intake bot (web + SMS + voice)
Qualifies a PI lead in under 60 seconds, captures crash details, books the consult, and routes the file to the assigned paralegal — even at 2am on a Sunday.
Four patterns we hear from personal injury law firms on every diagnostic call. None of them get fixed by hiring. All of them get fixed by writing the implicit rules down and letting AI carry the rote work.
Qualifies a PI lead in under 60 seconds, captures crash details, books the consult, and routes the file to the assigned paralegal — even at 2am on a Sunday.
OCR + extraction → structured timeline of treatments, providers, billed amounts, and severity flags. Paralegal review goes from days to hours.
Clients get auto-updates at filing, demand sent, settlement offered. Paralegal phones get quieter. Client satisfaction goes up.
Pulls medicals, bills, lost wages, and your firm's narrative templates into a complete first-draft demand. Attorney edits and signs.
Auto-assembled settlement breakdown, lien tracker, distribution preview. Disbursement day takes hours, not days.
Per-source conversion, time-to-sign, drop-off reasons. The marketing dollars finally have a defensible sign-rate number behind them.
Tracks signed cases back to ad spend, doctor referrals, and prior client referrals. The next quarter's budget is data, not vibes.
| # | Manual today | With Scooper |
|---|---|---|
| /01 | Lead response time defines case volume | 24/7 intake bot (web + SMS + voice) |
| /02 | Medical record review takes weeks | Medical records summarization |
| /03 | Status calls dominate paralegal time | Case milestone SMS + email updates |
| /04 | Demand letter prep is manual data assembly | Demand letter draft generator |
We do not migrate you off your software. We build a layer on top.
“Sign rate up 30% from speed-to-lead. Demand letters go out in days, not weeks. Paralegals stop answering status calls and start advancing cases.”
15-min discovery → two-week paid diagnostic. Operator interviews, workflow shadowing, and three nasty real examples worked end-to-end. By day ten you have a scope, a price, and a signed-off KPI.
Senior operators in your repo and your Slack. Code, prompts, and evals shipped in 3–6 weeks. KPI signed off in writing before we start. Miss the number, the next sprint is on us.
Two rounds of post-launch tuning. Then your team owns it. We hand over the code, the eval harness, the runbook, and the SOPs. No retainer required. No vendor lock-in.
Anonymized · numbers from the books
A regional PI firm signing 60 cases a month bought ad volume that should have been signing 100. The bottleneck was after-hours leads and 48-hour paralegal response. We shipped the intake bot in week three and the demand-letter generator in week six. Sign rate went from 14% to 19%. Same ad spend, +35 cases a month.
We will tell you in 15 minutes whether AI fits your bottleneck. If it does, we will scope a two-week paid diagnostic. If it does not, we will tell you that too.